Privacy Policy
At Slate & Tell, your privacy is important to us. The purpose of our privacy policy is to inform you of what information Slate & Tell uses, the reason for our collection of such information and the use we make of the information we collect. We may update this privacy statement periodically to reflect company and customer feedback. We encourage you to periodically review this Privacy Policy to be informed of how we are protecting your information. If you have questions or concerns about policy changes, please contact our Website Customer Service Department at [email protected]
Information Collected
Simple browsing of our website will not tell us who you are or reveal any personal information - name, address (physical or electronic), telephone number, fax number, credit card number and expiration date and other information that may be used to identify an individual. If you elect to submit your personal information to us, you give us your consent to the collection, use and disclosure as set forth in this privacy policy.
Visiting the Website discloses your IP address which allows us to diagnose problems, analyze and adjust the operation of the Website, track traffic patterns, gather information for aggregate use, and track the session date and duration. Your IP address may also be used in combination with your personal information for credit fraud protection and risk reduction. We do not sell, trade or rent your personal information to third-parties, without your permission.
Cookies and Other Markers
We may collect non-personal data through markers such as cookies, web logs, action tags and other monitoring technologies. Where authorized by us, third parties may use our monitoring technologies to compile aggregate statistics on our behalf. We use the non-personal information to assist us in the understanding and improvement of our website, including its performance, effectiveness and usability. We may share or transfer information which is not personally identifiable with our affiliates, licensees and partners.
"Cookies" are parcels of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses that server. They are used to track, authenticate and maintain specific information about users, such as site preferences or the contents of their shopping carts. We do not use cookies to store or collect any personal information. You are always free to decline our cookies if your browser permits.
Our web pages also contain markers that allow us to count users who have visited certain pages or to deliver co-branded services. We may also include markers in our email messages that indicate whether the message has been opened or whether action has been taken. Third-parties that assist with advertising or content delivery may use markers or cookies to allow them to recognize your computer each time you visit certain pages, to compile anonymous information.
Communications
We may use personal information that you have provided to communicate information to you regarding Slate & Tell, and or the products and services that we offer. Those communications may include information regarding promotions, contests, product or service updates, or surveys. We may analyze your personal information to improve and customize Slate & Tell’s content, layout and services. This use is intended to improve your user experience.
More specifically, Slate & Tell uses personal information:
To communicate with you by responding to your requests, comments and questions. If you contact us, Slate & Tell may use your Personal Information to respond.
To send emails and other communications. Slate & Tell may send you service, technical and other administrative emails, messages and other types of communications. Slate & Tell may also contact you to inform you about changes in our products, and important notices, such as security and fraud notices.
For billing, account management and other administrative matters. Slate & Tell may need to contact you for invoicing, account management and similar reasons.
You may elect to discontinue receiving information from us by following the instructions below with regard to Opt-Out.
Internal Use
We may use other sources of information as a basis for reviewing the personal information you provide us for errors, omissions and accuracy. Our marketing department may use your personally identifiable information to conduct internal research on our users' demographics, behavior and interests, in order to improve our marketing efforts and product offerings.
We may also use your personal information to:
Better understand your use of our Website, in order to improve the performance, user interface and effectiveness.
Compliance with the Laws and Regulations of Governmental Entities in the United States and Fraud Protection - we may gather and, if necessary, disclose any information, including personal information, if we believe such gathering and disclosure is necessary to comply with any applicable statute, regulation, judicial or administrative process or governmental request.
Investigate illegal activities, threats to physical safety, suspected fraud or as otherwise required by law. If the results of such investigation warrant disclosure to law enforcement authorities or others to avoid harm to ourselves or others, we will, in our sole discretion, disclose and share such information as is necessary to prevent or minimize such harm.
Exchange information with others, including personal information, to the extent that is necessary, to detect and prevent credit fraud and credit card risk.
Compliance with Foreign Law
Slate & Tell may store and process information collected on this website in the United States or any other country. Accordingly, your personal information may be subject to the laws and regulations of other countries in addition to the United States. We make every effort to comply with the laws and regulations of the countries in which data is stored and processed. By using this website, you consent to any such transfer of your personal information outside of your country. We comply with the safe harbor framework established by the U.S. Department of Commerce in conjunction with the European Union regarding the collection, use and retention of data from the European Union.
Third Party Service Providers
Services may contain links to other third party sites. When you access these other sites or services, Slate & Tell is not responsible or liable for the activities on, security or privacy practices of, or content on third party sites. Please read the privacy statements posted on each third party site or service.
Acquisition or Merger
If we engage in a merger, sale of company assets or acquisition, or if it should be the subject of an insolvency, bankruptcy or receivership, each of which could result in an asset sale or transfer, your personal information may be transferred to and thereby disclosed to the party acquiring assets from us.
We do not knowingly collect personal information from children under the age of 13. If we are advised or otherwise learn that we have personal information from a child under the age of 13, we will delete that data from our systems.
Our Website may provide links to other third-party Websites which are outside our control and not covered by this privacy policy. We encourage you to review the privacy policies posted on these (and all) Websites.
Security
We use security technology, procedures and organizational measures as part of a comprehensive plan to protect your personal information from unauthorized access, use or disclosure. We use Secure Sockets Layer (SSL) encryption technology when we transfer sensitive personal information such as credit card information over the internet. We also limit access to the computer servers on which personally identifiable information is stored. If you believe there is a flaw in our security, please notify us immediately so that we can investigate.
Opt Out Choice
You have a right not to receive communications from us. You may opt-out of receiving communications from us by:
1 Making a request by e-mail to [email protected]; or
2 Selecting "Unsubscribe" on our subscription status page and entering the requested information.
Questions or Comments
If you have questions about this privacy policy, please contact our customer service department at [email protected]. You may also send us your comments about this Website or the shopping experience in general, as we always appreciate feedback.
Google Analytics
We use a tool called "Google Analytics" to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.
Data Sharing
You currently mention that you share your customers' personal data with third party affiliates. You will need to specify that this does not apply to Klaviyo SMS.
You can add the following text to the section mentioning data sharing:
"The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties."
Your Privacy Policy mentions that you use cookies to track your customers' activity. You'll need to specify that you use cookies to track cart activity as well. There should be a disclaimer specific to cart reminders that discloses what tracking mechanisms (cookies, website plugins, etc) are being used to determine when a cart has been abandoned.
You can add the following text to mention cookies used to trigger cart reminder messages:
"The slateandtell.com uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS."
